HOA Communication & Support Hub

Incoming Call Management

Manage homeowner incoming calls with real-time caller ID, call history logs, and time-stamped communication records. Enhance efficiency, improve homeowner support, and streamline communication for property management and HOA teams.

Property Management Incoming Call Dashboard
Incoming Call Preview

HOA Call Recording

Every homeowner call is securely recorded for reference, compliance, and staff training. This ensures clear communication, accountability, and peace of mind for both homeowners and HOA teams.

● REC 10:00 AM – 10:07 AM

Caller (Homeowner) [10:00 AM]: Requested an update on a pending maintenance issue.

HOA Manager [10:05 AM]: Provided status update — request is in progress and scheduled for completion.

Outgoing Call Management

Enable seamless communication between Association Property Managers and homeowners with organized call records, professional summaries, and clear status updates.

Property Manager Rachel Olson
Rachel Olson

Property Manager

[09:30 AM] Follow-up with Mr. Smith — Maintenance issue successfully resolved.

✔ Completed
Homeowner Mrs. Johnson
Nancy Clark

Homeowner

[11:00 AM] Callback arranged regarding scheduled maintenance update.

⏳ Scheduled
Property Manager Rachel Olson
Rachel Olson

Property Manager

[02:15 PM] Attempted to reach Mr. Brown — Voicemail message recorded.

❌ Unanswered

HOA SMS Communication Platform – Secure Messaging for Homeowners

Engage homeowners with our secure SMS system—ideal for reminders, updates, and emergency alerts. Simple, reliable, and built for clear communication.

Ryan Mitchell 910 Pinecrest Avenue, Detroit, MI 48226
Hi, this is Ryan Mitchell from P-402. The kitchen sink is leaking. Can someone come today? 08/20/2025, 07:40 PM
Tammy Robinson (Community Manager) is typing…

Manage all HOA correspondence from a single inbox

Access essential email details like sender, subject, and timestamps in one place, ensuring streamlined communication and prompt responses.

Unified Email Management

Email Templates

Professionally designed templates for HOAs. Fully editable, mobile-friendly, and consistent.

Deliverability Insights

Understand how Email, SMS, and Mail keep homeowners informed with clarity and confidence.

📅
Email Icon

Email

96%

Dependable and clear delivery

SMS Icon

SMS

89%

Quick updates, highly responsive

Mail Icon

Mail

74%

Trusted but slower channel

USPS-Statements

Ensure mailed HOA statements are accurately delivered with detailed status updates, timestamps, and recipient information. Maintain compliance, improve transparency, and streamline homeowner record-keeping.

Statement Delivery Tracking

Homeowner Questions

How can I send mass emails to homeowners?
Our Unified Email Management tool allows you to send mass emails to all homeowners with a single click, using customizable templates for professional communication.
Can I customize email templates for my HOA?
Yes, our Customizable Email Templates feature lets you design emails tailored to your HOA’s branding and communication needs.
How do I ensure my emails reach homeowners?
Deliverability Insights provide real-time analytics to monitor email performance, ensuring your messages reach homeowners’ inboxes reliably.
Can I preview emails before sending them?
Our Email Verification & Previews tool allows you to review and test emails to ensure accuracy and formatting before sending.
How does incoming call management work?
Incoming Call Management organizes and prioritizes homeowner calls, ensuring efficient communication and quick responses.
Is call recording compliant with regulations?
Our Call Recording & Compliance feature ensures all recordings follow legal standards, with secure storage and easy access.
Can I make outgoing calls to homeowners?
Outgoing Call Management enables you to initiate calls to homeowners directly from the platform, streamlining communication.
How does the SMS platform work?
The SMS Communication Platform allows you to send instant text messages to homeowners for quick updates or alerts.
How can I confirm statement delivery?
The Statement Delivery Log provides clear details to verify when and how statements are delivered to homeowners.